What is the warranty for my product?
This article lists warranty information for all GovComm products.
| Product | Model | Product Warranty (up to 2025) | Product Warranty (2026+) |
|---|---|---|---|
| Highlighted Signs |
|
3 years from project acceptance date¹ | 3 years from ship date³ |
| ITS Cameras |
|
3 years from ship date² | 3 years from ship date³ |
| Wrong Way Vehicle Detection System (WWVDS) | GC-WWVDS Series | 2 years from project acceptance¹ | 3 years from ship date³ |
¹Customer provided notice to GovComm when project has been accepted to confirm acceptance date.
²Warranty accepted as 1 year from project acceptance date - whichever was longer versus the standard 3 years from ship date. Customer provided notice to GovComm when project has been accepted to confirm acceptance date.
³A warranty letter is delivered to purchaser after order ships. If project is accepted a period of time after ship date, the warranty from the acceptance date is still valid up to the original 3 years. GovComm can provide a project acceptance letter upon request to reflect the warranty period after acceptance:
- 1 year WWVDS system warranty
- 2 year Highlighted Sign warranty