Frequently Asked Question
Opening, Installing and Configuring GovComm camera for the first time
Last Updated 6 years ago
1. Before powering up a GovComm ITS camera, make sure to follow these important steps to avoid damage:
- Open the camera and remove the protective foam. Remove the tape inside and outside the camera housing.
- NEVER pick-up or otherwise handle a GovComm ITS camera by the wiring harness. This may break the top seal, compromise the camera's integrity and invalidate the warranty. A lifting ring and cable is provided for handling.
- Ensure that all the gaskets are inline when sealing the dome enclosure. Make sure that the dome is fully closed by pressing down around the metal ring on the cameras circumference. DO NOT press on the clear enclosure.
- Hand tighten exterior screws after sealing the dome enclosure. We recommend not using power tools, but tightening with a screwdriver. A power tool may strip the enclosures thread or otherwise compromise the integrity of the cameras seal.
2. Connect the ITS camera to the appropriate power source. Either of these options will work with all GovComm ITS cameras:
- GovComm Supplied 24 VAC Transformer - Separate cabling is required. Power is connected to the red and black solid cables. We suggest grounding the camera using the yellow / green cable. Make sure to use the appropriate gauge (16 or 18 gauge ok up to 300’) cable considering distance.
- GovComm Supplied Moxa INJ-24A-T Wide Temperature PoE Injector. Make sure the injector is configured for 4 pair and HiPoE by configuring the DIP switches. See attached image.
3. Download the discovery tool from http://govcomm.us/downloads/SADPTool.zip.
-You can discover all GovComm cameras that are connected to the same switch (Layer 2 network even if the IP address of the camera is different from your IP schema). The default IP address for GovComm ITS cameras is http://192.168.1.64
- Activate camera if needed.
- Change the IP address. Make sure to enter the password before saving the new settings.
4. Open a browser (Internet Explorer or FireFox) and go to the ITS camera's IP address.
*NOTICE* A Chrome browser version newer than 08/2015 does not work as Chrome does not allow the plugin used by our ITS camera. Only Internet Explorer and FireFox are compatible with GovComm ITS cameras.
Make sure your computer allows third party plugins to be installed. Also, make sure to close your browser before starting to install the plugin.
- All GovComm ITS cameras come with a default username and password.
- Username: admin
Password: GovComm1
- Open your browser and go the camera’s IP address again.
- Allow the plugin to run. Make sure you add the camera's IP address to the trusted sites if you want to capture snap shots and record video locally.
- Open the camera and remove the protective foam. Remove the tape inside and outside the camera housing.
- NEVER pick-up or otherwise handle a GovComm ITS camera by the wiring harness. This may break the top seal, compromise the camera's integrity and invalidate the warranty. A lifting ring and cable is provided for handling.
- Ensure that all the gaskets are inline when sealing the dome enclosure. Make sure that the dome is fully closed by pressing down around the metal ring on the cameras circumference. DO NOT press on the clear enclosure.
- Hand tighten exterior screws after sealing the dome enclosure. We recommend not using power tools, but tightening with a screwdriver. A power tool may strip the enclosures thread or otherwise compromise the integrity of the cameras seal.
2. Connect the ITS camera to the appropriate power source. Either of these options will work with all GovComm ITS cameras:
- GovComm Supplied 24 VAC Transformer - Separate cabling is required. Power is connected to the red and black solid cables. We suggest grounding the camera using the yellow / green cable. Make sure to use the appropriate gauge (16 or 18 gauge ok up to 300’) cable considering distance.
- GovComm Supplied Moxa INJ-24A-T Wide Temperature PoE Injector. Make sure the injector is configured for 4 pair and HiPoE by configuring the DIP switches. See attached image.
3. Download the discovery tool from http://govcomm.us/downloads/SADPTool.zip.
-You can discover all GovComm cameras that are connected to the same switch (Layer 2 network even if the IP address of the camera is different from your IP schema). The default IP address for GovComm ITS cameras is http://192.168.1.64
- Activate camera if needed.
- Change the IP address. Make sure to enter the password before saving the new settings.
4. Open a browser (Internet Explorer or FireFox) and go to the ITS camera's IP address.
*NOTICE* A Chrome browser version newer than 08/2015 does not work as Chrome does not allow the plugin used by our ITS camera. Only Internet Explorer and FireFox are compatible with GovComm ITS cameras.
Make sure your computer allows third party plugins to be installed. Also, make sure to close your browser before starting to install the plugin.
- All GovComm ITS cameras come with a default username and password.
- Username: admin
Password: GovComm1
- Open your browser and go the camera’s IP address again.
- Allow the plugin to run. Make sure you add the camera's IP address to the trusted sites if you want to capture snap shots and record video locally.
